Baraj Play's Terms & Conditions

Baraj Play (referred to hereinafter as the "Platform" or "we") is an internationally licensed online betting and gaming service provider. These Terms & Conditions ("Terms") constitute a legally binding agreement between Baraj Play and the user of the Platform ("Member" or "you").

By using Baraj Play's website, mobile app, or any other channel, you agree to these Terms. If you disagree with any of the terms, please refrain from using the Platform.

Key Definitions:

• "Account" – A personal profile created by registering on Baraj Play.
• "Balance" – The amount of funds held in your account.
• "Bet" – A wager placed on the outcome of an event.
• "Bonus" – Additional funds or benefits provided as a promotional offer.
• "KYC" – Identity verification process.

The following requirements must be met to open an account and use the services on Baraj Play:

• You must be at least 18 years old. Account registration by minors is strictly prohibited.
• Each person may hold only one account. If multiple accounts are found under the same individual, all accounts will be closed.
• You must provide your correct name, address, mobile number, and date of birth at registration. Accounts created with false information may be suspended at any time.
• Your account is for personal use only. Operating an account for commercial purposes or on behalf of a third party is not permitted.

After registration, Baraj Play may request identity verification documents at any time. Withdrawals may be restricted until verification is complete. This process is in place for the security of our members.

Baraj Play supports deposits and withdrawals via Mobile Pay and Nagad, Bangladesh's most popular mobile banking services. All transactions are secure and encrypted.

Deposit:

• The minimum deposit amount is ৳300 BDT.
• Deposits are generally credited to your account instantly.
• Deposits made through third parties are not permitted.
• If you experience any issues with the deposit process, please contact the support team.

Withdrawal:

• KYC verification must be completed before withdrawals can be processed.
• The minimum withdrawal amount is ৳500 BDT.
• Processing time is typically between 15 minutes and 24 hours.
• Withdrawals can only be made to your registered payment method.
• To withdraw winnings derived from bonuses, the specified wagering conditions must be met.

Baraj Play reserves the right to temporarily suspend withdrawal processing on suspicious transactions pending verification. This is part of our anti-money laundering and fraud prevention measures.

Before placing bets on Baraj Play, it's important to familiarize yourself with the following rules. They apply equally to all members.

• Once a bet is placed, it cannot be changed or cancelled unless Baraj Play offers a specific cash-out option.
• If an event is cancelled or abandoned, the bet amount will be refunded.
• If incorrect odds are displayed due to a technical error, Baraj Play reserves the right to void the affected bet.
• While placing multiple bets on the same event within a short timeframe may be permitted, restrictions can apply.
• Any attempt to exploit system errors or irregular odds will result in the relevant bet being declared void.

Baraj Play's odds are updated in real time. For live betting, odds may vary due to internet latency, which is outside Baraj Play's control.

Baraj Play regularly offers a variety of bonuses and promotions. Each offer has its own terms and conditions, which are outlined in the offer details.

General Bonus Policy:

• Each bonus offer is valid for a specific time period.
• Withdrawing bonus funds requires meeting the designated wagering requirements.
• Attempting to claim the same promotion more than once may result in account suspension.
• Bets placed using bonus balance may only apply to designated games or categories.
• Baraj Play reserves the right to modify or withdraw any bonus offer.

The VIP program cashback benefit has no wagering requirements. Other bonuses may have specific conditions. Visit the bonus page or help center for full details.

Baraj Play is committed to maintaining a fair and safe environment. The following activities are strictly prohibited and will result in immediate account suspension:

• Creating or operating multiple accounts.
• Registering using a false identity or another person's information.
• Exploiting system errors or bugs for personal gain.
• Bonus abuse – such as claiming a bonus without reading the terms and immediately attempting to withdraw.
• Attempting unauthorized access to other members' accounts.
• Using the platform for money laundering or any illegal activity.
• Placing bets using bots or automated software.

If any such activity is proven, the account will be closed, the balance may be forfeited, and legal action may be taken where applicable. Baraj Play has a zero-tolerance policy in this regard.

Baraj Play takes the protection of your personal data very seriously. We use SSL encryption and your information is never sold to third parties.

We use your information to: provide services, verify identity, prevent fraud, and improve our offerings. Please read our Privacy Policy for full details.

Baraj Play believes betting is purely for entertainment. We want every member to play safely and enjoyably, which is why we offer the following tools to all members, free of charge:

• Deposit Limit: Set your daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily or permanently close your account.
• Cooling-Off Period: Take a break.
• Reality Check: Receive play reminders at set intervals.

If you feel that betting is becoming a problem, please Responsible Play Visit the page or contact the support team.

Baraj Play strives to deliver the highest quality service, but our liability is limited in the following areas:

• For missed bets or delayed transactions caused by internet connectivity issues.
• For delays caused by technical issues on the part of third-party payment providers.
• When service is disrupted due to unexpected server downtime.
• For losses resulting from issues with your own device or network.

However, where a member suffers a loss due to a fault in Baraj Play's own systems, we are committed to providing appropriate compensation and resolution.

If you have a complaint, please contact the Baraj Play support team first. Most issues are resolved within 24 to 48 hours.

How to submit a complaint:

• Chat with us directly via live chat – the fastest way to get help.
• Send us a detailed message by email: support@barajplay.net
• Submit a complaint through the Help Center ticket system.

When submitting a complaint, providing your account number, a description of the issue, and relevant transaction details will help us resolve it faster. Baraj Play takes every complaint seriously.