Baraj Play's Privacy Policy

Baraj Play collects certain information to provide you with the best possible service. This data falls into two categories – what you provide directly and what is collected automatically through your use of the platform.

Information you provide directly:

• Full name, date of birth, and gender.
• Mobile number and email address.
• Current residential address.
• National ID or passport details (for KYC verification).
• Payment method details such as your Mobile Pay or Nagad number.

Information Collected Automatically:

• IP address and device information.
• Browser type and operating system.
• Time spent on the platform and pages visited.
• Betting history and transaction records.
• Login timestamps and session details.

Baraj Play uses your information only for specific, legitimate purposes. We never use your data for anything else without your permission.

If your information needs to be used for any new purpose, Baraj Play will notify you in advance and obtain your consent where required.

Baraj Play does not sell your personal data to third parties. However, limited information may be shared with trusted partners as necessary to operate our services.

Who We May Share Your Data With:

• Payment providers: Necessary information is shared with payment providers such as Mobile Pay and Nagad to process transactions.
• Identity Verification Service: Your information may be shared with authorized verification agencies for KYC processing.
• Legal Authorities: Where formally requested by law enforcement, information may be disclosed in accordance with applicable law.
• Technology service providers: Contracted technology partners responsible for server management and cybersecurity.

All third-party partners are contractually bound to uphold Baraj Play's privacy standards and may only use your data for the specified purpose.

Baraj Play uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help improve the quality of our service.

Types of cookies we use:

• Essential Cookies: Essential for maintaining login sessions and ensuring account security. These cookies cannot be declined.
• Functional Cookies: Remembers your preferred language and settings so you don't have to re-enter them each time.
• Analytics Cookies: Used to understand which pages attract the most visitors, helping us improve the site.
• Marketing Cookies: Used to show relevant offers. You may opt out at any time.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features.

Baraj Play follows industry-leading security practices to protect your privacy. Our security framework operates across multiple layers.

• Encryption: All data transfers are secured with TLS 1.3 protocol. Passwords are stored using bcrypt hashing.
• Access control: Only authorized personnel can access specific data. Every access is logged.
• Regular Audits: Our systems are regularly tested by independent security experts.
• Two-factor authentication: OTP verification is available for secure account login.
• Data Backup: Regular backups are maintained in a secure location to prevent data loss.
• Incident Response: In the event of a security breach, affected members will be notified within 72 hours.

Baraj Play only retains your information for as long as necessary. Each type of data has its own defined retention period.

• Account Information: For the duration your account is active, and for a minimum of 5 years after closure (as required by law).
• Transaction Records: Retained for a minimum of 7 years in accordance with financial regulatory requirements.
• KYC Documents: For the legally prescribed period following termination of service.
• Communication Records: Support conversations are retained for up to 3 years.
• Browsing Logs: Automatically deleted after a maximum of 18 months.

Once the retention period expires, data is securely and permanently deleted. You may also request account deletion at any time, though certain data may be retained for a specified period to meet legal obligations.

Every Baraj Play member has specific rights over their personal data. We respect these rights and make them straightforward to exercise.

Baraj Play strictly does not provide services to anyone under the age of 18. Our platform is intended exclusively for adults.

Age is verified at the time of registration. If underage use is suspected, the account is immediately suspended pending verification. Any data found to have been collected from a minor will be deleted as soon as it comes to our attention.

Baraj Play may update this Privacy Policy from time to time. Revisions may occur when new services are added, laws change, or technology evolves.

For significant changes, we will notify you by email or app notification at least 30 days in advance. For minor updates, the "Last Updated" date at the top of the page will reflect the change.

Continued use of the platform after any policy update constitutes your acceptance of the revised terms. We recommend checking this page regularly to stay informed.

If you have any questions, concerns, or requests regarding our Privacy Policy, please reach out to us. Our data protection team is ready to assist you.

• Email: support@barajplay.net
• Live Chat: Chat with us directly on the platform (available 24/7).
• Help Center: Help Center page Submit a ticket from.

We aim to resolve all privacy-related requests within 30 days. For urgent matters, please use live chat.